Privacy Policy

Syncra is a personal finance assistant operated by NodeNiche Hub, a company registered in Nigeria (CAC registration number 8475031), based in Lagos State. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Syncra, you agree to the practices described here.

• Account information, such as your name, email address, and authentication identifiers from Google when you sign in.
• Profile and preferences you share with Nopy during setup, including phone numbers, alert email addresses, income source labels, currency, savings goals, and assistant avatar choice.
• Financial activity you add manually, paste, upload, or forward to your Syncra inbox, including transaction amounts, merchants, dates, categories, accounts, debts, and subscriptions.
• Usage data, such as device, browser, IP address, and basic logs that help us keep the service reliable and secure.

• Provide the core Syncra experience, including parsing bank alerts, tracking budgets, and generating advice with Nopy.
• Personalize your dashboard, totals, currency, and assistant.
• Send transactional messages, such as confirmation prompts and security notices.
• Detect fraud, abuse, and bugs, and improve the product over time.

We do not sell your personal data. We share limited information with service providers who help us run Syncra, including hosting, authentication, email delivery, and AI inference. These providers process data on our behalf under contractual confidentiality obligations.

When you chat with Nopy or forward bank messages, the relevant content is sent to AI providers we use to parse, summarize, and respond. We instruct these providers not to retain your data for model training where that option is available.

We keep your account data while your account is active. You can delete your account at any time from Settings, which will remove your profile and associated financial records, subject to short retention windows in backups and logs needed for security and legal compliance.

We use industry standard safeguards, including encrypted transport, hosted database access controls, and row level security so each user can only access their own records. No system is perfectly secure, so we encourage you to use a strong, unique password and to enable any extra protections offered by your email and Google account.

Depending on where you live, you may have rights to access, correct, export, or delete your personal data. You can exercise most of these directly from the Settings page, or by contacting us at the email below.

Syncra is not intended for children under 16, and we do not knowingly collect data from them.

We may update this Privacy Policy. When we do, we will revise the version above and ask you to accept the new version inside the app before you continue using Syncra.

Questions about this policy can be sent to hello@syncrahub.org.